Welcome to CloudTrain. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform, including the website www.cloudtrain.ai and associated services (collectively, the "Service").
Information you provide to us when you create an account, such as your name, email address, and password.
Information related to your usage of CloudTrain, including API calls, uploaded data for model training, and related metadata.
Information collected automatically, such as your IP address, device type, browser type, operating system, and usage analytics.
Information collected via cookies and similar tracking technologies to enhance your experience.
Provide, maintain, and improve our Service, including data storage and API functionalities.
Personalize your experience and recommend features based on your usage patterns.
Communicate with you about your account, subscription plans, and updates to our platform.
Monitor and analyze usage trends to improve performance and scalability.
Detect, investigate, and prevent fraudulent, unauthorized, or illegal activities.
We may share your personal information with third-party service providers that assist in operating CloudTrain, such as hosting providers, analytics platforms, and payment processors.
We do not sell your data. Information may be disclosed to comply with legal obligations or to protect our rights and users' safety.
Aggregated or anonymized data that does not identify you personally may be shared for analytics or marketing purposes.
We implement industry-standard measures to protect the security of your information, including encryption, secure storage, and access control mechanisms.
Despite our efforts, no system is completely secure. We encourage you to take steps to protect your data, such as safeguarding your login credentials.
You may opt out of receiving promotional communications by following the unsubscribe instructions provided in our emails. Non-promotional account-related messages will still be sent.
You may request to access, update, or delete your personal information by contacting us at support@cloudtrain.ai, subject to applicable laws.
We retain your data only as long as necessary to provide the Service or as required by law. Upon account termination, your data will be deleted or anonymized within a reasonable timeframe, unless retention is required by law.
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or platform features. Material changes will be communicated via email or through a notification on our platform.
If you have any questions, concerns, or feedback regarding our Privacy Policy or data practices, please contact us at support@cloudtrain.ai.
Last updated: Sat Dec 07 2024