Privacy Policy

1. Information We Collect

We collect information you provide directly to us:

• Account information (name, email address, password)
• Billing information (payment method details processed by Stripe)
• Training data you upload (documents, URLs, text)
• API usage data and agent configurations
• Communications you send to us (support requests, feedback)

2. Automatically Collected Information

When you use the Service, we automatically collect:

• Log data (IP address, browser type, access times)
• Device information (operating system, device identifiers)
• Usage metrics (API request counts, feature usage)
• Cookies and similar tracking technologies for session management

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Service
• Process transactions and send billing notifications
• Send technical notices and security alerts
• Respond to your requests and provide support
• Monitor and analyze usage trends
• Detect, prevent, and address fraud or abuse

4. Your Training Data

Training data you upload is used solely to provide the Service to you. We do not use your training data to train our own models, share it with third parties, or use it for any purpose other than powering your AI agents. Your training data is stored encrypted at rest and deleted within 30 days of account cancellation.

5. Data Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in operating the platform (hosting, payment processing, email delivery)
• Third-party AI model providers when processing agent requests (only the query and relevant context are sent, not your account data)
• Law enforcement when required by law or to protect our rights

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, scoped API keys, and regular security audits. However, no method of transmission or storage is 100% secure.

7. Data Retention

We retain your account information for as long as your account is active. Training data and agent configurations are deleted within 30 days of account cancellation. Usage logs are retained for up to 12 months for analytics and security purposes.

8. Your Rights

You have the right to:

• Access and export your personal data
• Correct inaccurate information
• Delete your account and associated data
• Object to processing of your data
• Withdraw consent where applicable

9. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising cookies. You can control cookie preferences through your browser settings.

10. Children's Privacy

The Service is not intended for users under the age of 16. We do not knowingly collect information from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service.

12. Contact

For privacy-related questions, contact us at [email protected].